Customer Support
VoIP Support
1.866.969.8359 (Opt 1)
voip@telxtelecom.com
Sales Inquiries
1.866.969.8359 (Opt 2)
sales@telxtelecom.com
Billing and Account
M-F 9AM to 5:30PM (EST)
1.866.969.8359 (Opt 3)
billing@telxtelecom.com
Telx Telecom Office Plans
Complete VoIP-based business phone service with unlimited minutes
|
Industry Awards |
One Line |
2-19 Lines |
20-99 Lines |
100+ Lines |
|---|---|---|---|---|
|
Top Features
|
$33.99/mo SIGN UP |
$27.99/mo per line SIGN UP |
$24.99/mo per line SIGN UP |
$19.99/mo per line SIGN UP |
|
Included Minutes |
UNLIMITED |
UNLIMITED |
UNLIMITED |
UNLIMITED |
|
Local Numbers |
1 |
1 |
1 |
1 |
|
Included Queue |
✔️ |
✔️ |
✔️ |
✔️ |
|
Included IVR |
✔️ |
✔️ |
✔️ |
✔️ |
|
Extensions |
UNLIMITED |
UNLIMITED |
UNLIMITED |
UNLIMITED |
|
Metered VoIP Lines |
✔️ |
✔️ |
✔️ |
✔️ |
|
30 Day Money |
✔️ |
✔️ |
✔️ |
✔️ |
|
Contract Required |
NONE |
NONE |
NONE |
NONE |
Features Included in Every Virtual PBX
Core Features
- Automated directory
- Automatic Attendant (virtual receptionist)
- Automatic Transferred Calls
- Call Recording
- Custom greetings Announcement
- Day / Night mode
- DND (Do not disturb)
- Email, phone and pager notifications
- Information-only extensions
- Information on hold
- Integrated conferencing
- Music / Recording on hold jukebox
- No busy signals
- Personal greetings
- Unlimited space mailboxes
- Voicemail with web and email delivery
- Virtual calling card
- Virtual Fax service (inbound and outbound)
- Web system management
Unique Features
- AutoRoute
- Agent wrap-up time
- Call blocking
- Call waiting signal
- Call preview detail
- Call preview detail
- Custom queue management roles
- Custom ring-to locations
- Greeting Manager
- Load balanced routing
- Voicemail interrupt
- Multi-business support
- Multi-stage Dialing
- Mission-critical fault tolerance
- True ACD Queues
- Unique greeting for each phone number
- Real-time monitoring and reporting
- Skills-based routing
- Self-managed agent presence
- Supervised call transfers
- SmartID
- Queue optimization
- Overflow queues