December 9, 2015 Posted By : Telx Telecom

VoIP: Top Security Issues

Voice over IP (VoIP), or internet phone service, has grown substantially in the past ten years. VoIP runs on the internet, and therefore inherits the internet’s most common security issues. Telephone networks have historically been targeted by hackers. Activities such as call diverting, rerouting, and eavesdropping are all security issues that have carried over into VoIP telephone service.For VoIP security, you want to first identify vulnerable areas and then address them so the cost of getting past the security is higher than the potential gain. (more…)
October 7, 2015 Posted By : Telx Telecom

Cisco SPA504G VoIP Phone Review

The Cisco SPA504g is a 4 line VoIP phone for hosted VoIP or premise based IP PBX systems. We scoured the web for reviews on the SPA504G, and here is what we found: The Cisco SPA504G is a very good phone. With HD voice supported, it delivers excellent voice quality in an intuitive and well-made piece of hardware. The OnSIP team is thrilled to see another manufacturer taking steps to bring HD voice to midrange phones that won’t cost customers an arm and a leg. Read More:       The Cisco SPA 504G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive...
August 26, 2015 Posted By : Avi Vaknin

Ring Groups

The ring group feature allows you to have incoming calls to be redirected to different destinations that are included in your Ring Group, where a member of the group is able to answer. When you receive a call to a DID routed to a Ring Group, all members of that group will ring at the same time until one of them answers the call. You can add various types of members to a ring group: Main Account, Sub Accounts, SIP URI’s, Call Forwarding. Why use Ring Groups? Aside from the ease in which incoming callers can be identified, You can also select which voicemail should be used by the system in case none of the members answer the call. The limit of members in Ring Group is 12: Up to 8 (SIP....
July 16, 2015 Posted By : Avi Vaknin

5 Top Ways SIP Trunking
Improves Productivity

Telecommunications is evolving, with new technologies increasing efficiency and reducing capital expenditure. One of these new developments is in SIP trunking. SIP Trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. For larger companies with multiple locations, centralized SIP Trunking designs can result in a reduction of spending for trunks and a decrease in spending, according to Gartner....
December 10, 2014 Posted By : Telx Telecom

How to Choose Your Company’s Hold Music

Since hold music first came around in 1962, when a loose wire started transmitting radio signals into the dead air between call transfers, it has been a staple of American business. Getting put on hold is inevitable. Customer frustration, however, can be mitigated with carefully choosen recorded messages, trivia, and of course, music. (more…)
September 15, 2014 Posted By : Telx Telecom

Top 3 benefits of High Speed Internet for Businesses

Faster Page Load Time - No matter from which device you use the Internet, waiting for pages to load is an annoyance. As many people enjoy browsing the Internet with many tabs open, without a high speed connection this becomes an issue. With high speed Internet, pages will load at a faster than average speed and will require less page reloading. If you invest in high speed Internet, you can have many pages open at one time, even with video and photos present on each page. Uninterrupted Streaming - Today, most people like to stream television shows, movies, slideshows and music. More people are investing in high speed Internet, and with good reason. With a high speed Internet...
December 2, 2013 Posted By : Avi Vaknin

The Highlights of VoIP for Small Businesses

Need of VOIP for small businesses: Voice over internet protocol also termed as VOIP is the fastest growing communication or phone system technology that permits the user to make calls using the internet connection instead of using the traditional telephony system, which involve the conversion of the voice information that is in analog form into the small packet carrying the same message in digital form. VOIP work using internet protocol and is a system that appears to be tailor made for the benefits of small businesses. Today, for a business to operate globally it is necessary for them to be available round the clock, in such a case to increase the profitably of the company and to...
November 23, 2013 Posted By : Avi Vaknin

How Voice over IP (VoIP) Works?

VoIP is the advancement technology in voice communications, and has a variety of different features and applications that make it useful. But if you realize how it works, you can more easily use the technology to your company's benefit. The beginning of VoIP process involves connecting to a VoIP service. Where, audio signals are sent using standard TCP/IP protocols over an Ethernet network. This exchange of signaling and voice information is a two way process i.e. signal can be send and received at the same time with each endpoint over the IP network. However, VoIP works on different premises. To understand how VoIP works on different platform, you'll need to understand the basic concept ...
September 5, 2013 Posted By : Avi Vaknin

Computers Become More Reliable Than Humans

Before phone systems became completely computers and automated, most businesses had a main switchboard that customers could call. Business owners would hire a receptionist to answer calls and connect the caller to the appropriate person in the company. But this system relied on a receptionist physically being at a desk and answering every call that came in. If there were too many calls at one time, or if the receptionist had to step away from the desk for a moment, a call might go unanswered. Even one unanswered call could mean the loss of business. Of course, these days most companies have an automated switchboard and answering service, giving them the ability to have many calls answered...
August 28, 2013 Posted By : Avi Vaknin

How To Receive A Fax Without A Fax Machine

When most senior managers and company owners were children, the idea of doing business entirely in cyberspace was almost a notion that belonged in the world of science fiction. In only a very short space of time, the world has moved forward so fast that many people find it hard to keep up with modern technological developments. The fax machine revolutionized the business world towards the end of the last century, with businesses thriving from the efficiency of being able to send documentation instantly via fax. However, with the explosion of email, the fax machine is fast becoming obsolete. New businesses these days rarely even think about getting a fax machine or a dedicated fax number. If ...