Before phone systems became completely computers and automated, most businesses had a main switchboard that customers could call. Business owners would hire a receptionist to answer calls and connect the caller to the appropriate person in the company. But this system relied on a receptionist physically being at a desk and answering every call that came in. If there were too many calls at one time, or if the receptionist had to step away from the desk for a moment, a call might go unanswered. Even one unanswered call could mean the loss of business. Of course, these days most companies have an automated switchboard and answering service, giving them the ability to have many calls answered at the same time. But this still relies on having a physical phone system and switchboard in place. There are now options that enable companies to turn their phone system into a virtual one. However, when a company looks into Internet phone service providers and considers whether to entrust their phone system to cyberspace, they may have concerns as to whether all their calls will be answered. They may find it hard to grasp the concept of a service that is like having a virtual receptionist up in the cloud. But these systems are now readily available and there are many providers who can release a company from being tied to the old-fashioned switchboard-based phone system. Telx Telecom is one of the top companies providing such a service.
Telx Telecom, a leading VoIP service provider based in Miami announces new ways to ensure that businesses catch every call that is made to them. With Telx Telecom’s hosted PBX services, every phone number is attached to and serviced by an auto attendant. This means that each and every call made to the company’s dedicated Internet phone number will be answered. When they know that calls will be answered around the clock, a business can be reassured that they will not lose any customers through missing their calls. A voice over IP phone service allows a company a huge amount of freedom, and saves money. There is no need to hire a receptionist to answer calls, and no need to have a physical phone switchboard. Internet phone numbers are answered electronically, and because all the information is stored in the cloud, it is safe and protected. There are many related benefits. For example, having an electronic phone system also means that voice mails can even be transcribed electronically and transmitted to the appropriate person via email. Telx Telecom also uses the very best phone equipment that can be adapted to the needs of any business.
