October 15, 2021 Posted By : Avi Vaknin

How to setup VoIP for your office in 6 easy steps

With the new technology and call clarity advanced of VoIP business phone systems over the last few years, it is a great time to switch to a VoIP solution. In most cases, you can get similar or even more advanced features as a traditional phone system for much less cost. To prepare your business for the switch, follow these seven steps: (more…)
September 24, 2021 Posted By : Liam Beliveau

The Advantages of Cloud Based VoIP

Businesses are taking advantage of the new wave of cloud-based communication systems. These cloud-based VoIP can bring greater efficiencies to your office, but you will have to evaluate whether VoIP works well with your organization. Here are few VoIP advantages and disadvantages of cloud-based : (more…)
September 17, 2021 Posted By : Telx Telecom

What is Voice over Internet Protocol?

Voice over Internet Protocol (VoIP) is a technology for communicating using “Internet protocol” instead of traditional analog systems. Some VoIP phone services need only a regular phone connection, while others allow telephone calls to be made using an Internet connection instead. Some VoIP services may only allow calls to be made to other people using the same service, but others may allow calls to be made to any telephone number—including local, long distance, wireless, and international numbers. (more…)
August 11, 2021 Posted By : Telx Telecom

How VoIP Can Revolutionize Call Center Productivity

VoIP isn’t just for cheaper calls anymore. VoIP comes with a host of features that help your agents increase their quality and efficiency – two aspects that greatly affect your bottom line. VoIP is great for businesses that have multiple locations or several buildings, as it can be scaled to the level of functionality needed. Not only does VoIP increase worker efficiency, it is an invaluable tool for call center management. With the ability to record call center agents, management will be better equipped to measure compliance, resolve conflict and evaluate training effectiveness. (more…)
August 3, 2021 Posted By : Liam Beliveau

What is a Hosted PBX?

Private Branch Exchange (PBX) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The hosted PBX is a cooperative level telephony system that connects business offices in the same way a traditional phone system does for a fraction of the cost. Thousand of the businesses are moving the technology out of their offices and into the cloud. All the web hosting companies whether small sized or large sized understand the importance of the hosted PBX. There has been a shift from the PBX to the hosted PBX system as the former one required the payment for the PBX service...
July 10, 2018 Posted By : seo telx

Why Most of the Businesses are switching to VOIP Telephone Providers

The modern technology has eventually transformed the old telephone system. VOIP telephone providers are offering the top-notch telephone services, which is the reason more and more people are considering it as the finest mode of communication in organizations. With the increasing demand for quality services comprising of high-speed internet connectivity and reliable customer support services, a lot of businesses have adopted the trending VOIP services. If you are also planning to get rid of your old telephonic line, which always keeps you annoying, it is the time to adopt the latest voice over internet protocol services. Dive in here to know more about this technology. Reliable...
February 24, 2016 Posted By : Avi Vaknin

How Good Is VoIP for Small Businesses?

Need of VOIP for Small Businesses: Voice over internet protocol also termed as VOIP is the fastest growing communication or phone system technology that permits the user to make calls using the internet connection instead of using the traditional telephony system, which involve the conversion of the voice information that is in analog form into the small packet carrying the same message in digital form. (more…)
December 9, 2015 Posted By : Telx Telecom

VoIP: Top Security Issues

Voice over IP (VoIP), or internet phone service, has grown substantially in the past ten years. VoIP runs on the internet, and therefore inherits the internet’s most common security issues. Telephone networks have historically been targeted by hackers. Activities such as call diverting, rerouting, and eavesdropping are all security issues that have carried over into VoIP telephone service.For VoIP security, you want to first identify vulnerable areas and then address them so the cost of getting past the security is higher than the potential gain. (more…)
September 30, 2015 Posted By : devtelx

Do you Still Need a Fax Machine?

Although universally despised by most office goers, the fax machine and its contemporaries, are far from obsolescence. But why? In an era of self-driving cars and digital assistants, fax machines continue largely for a few reasons: HIPAA (Health Insurance Portability and Accountability Act) has necessitated the transference of mountains of paperwork between doctors, labs, and insurers in order to be “secure”. Although much of the regulations remain mysterious and poorly understood, most healthcare practitioners have interpreted this to mean – “use faxes over email.” Lee Kim, Director of the Healthcare Information and Management Systems Society, says, “a document which is ...
July 16, 2015 Posted By : Avi Vaknin

5 Top Ways SIP Trunking
Improves Productivity

Telecommunications is evolving, with new technologies increasing efficiency and reducing capital expenditure. One of these new developments is in SIP trunking. SIP Trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. For larger companies with multiple locations, centralized SIP Trunking designs can result in a reduction of spending for trunks and a decrease in spending, according to Gartner....